[Resolved]  Godrej Appliances — Not getting proper service from company

Address:New Delhi, Delhi, 110054

I had got my Godrej AC AMC renew for 5 years. but I have not even a single proper service. last time I called them up for my AC service and they took more than 20 days to do service after so many follow up.

just after a 2 months of service, AC again stopped working and I registered complaint. its been over 2 days I have given complaint. the engineer came after 2 days of registering complaint, and he checked AC for 2 minutes and said I will fix it after 2 days.

Why can they give onspot AC. when I called up the service centre, they said it happens like this only and it is going to take time.
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Aug 5, 2021
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Complaint comments 

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Dear Hanish,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.
You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Dear Hanish,

We are still awaiting your contact details.Kindly provide the complaint No. & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint No. by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Dear Hanish,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

You may contact us in case of any further assistance required

Regards,
Godrej Appliances Team

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