Godrej Microwave Oven — No Service

Address:Krishna, Andhra Pradesh

I have purchased both at a time 340 Lt refrigerator and Godrej 25Ltr GMX 25CA1M12 Convection Microwave Oven on 31/12/2015 in Vijayawada. I thought that like your company products the services also better. But your company services are too bad and too worst. I want a demo about the oven. After receiving we make a call with toll free number then we get a call from the service center, Vijayawada and they send one person on 1/1/2015. He starts the oven and tries to heat the milk in Oven it starts for 2 seconds and stopped. I am fully confused because the oven was not in working condition continuously. He said that it was started after certain minutes you keep it on, and simply taking my signature he went away. He doesn't know fully about the operations of Oven. After that Every day I made calls to the service center, sometimes they said we will send a technician, and sometimes they don't lift even the phone call. But I receive a message from you thanks for service without completion of my complaint. I make another complaint on 6/1/2015 with toll free number[protected]. But till now we doesn't get any call from the service center. We fully disappointed for your services. It we know already about these type of services we will not select your company. If anybody get better then they automatically suggest others to buy Godrej products. Verify this and immediately take action.
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Dear Mandava Srimannarayana,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.
You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.
Dear Mandava Srimannarayana,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.

Regards,
Godrej Appliances Team.

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    Contact Information

    Vijayawada
    Andhra Pradesh
    India
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