Goetc — Service denied but Refund not initiated

Address:	Kaggadasapura, Bangalore, Karnataka, India - 560093
Website:	www.goetc.in

I had booked 3 months car washing services on 24 August that were to start on 5 september. Nobody came for service, they asked for 15 more days. But again nobody turned up. Then they said that they are not able to complete police verification so they wont be able to provide the service. They said they will refund my money (1615/-). However since then no refund has come. I keep following up, but they keep delaying me. They tell me they will check refund status but do not do so and do not revert. I am following up for my hard earned money since 6 weeks. I am also okay if they provide service but they aren’t doing anything.