Gorb — Committed food order not fulfilled

Address:Mumbai City, Maharashtra, 400101
Website:Grob

The order was placed at 9.00am and delivery slot given to me was 1pm. I was given 40% discount on total amount which was paid online. I received call from their customer service at 1.30pm informing that due to quality issue of one item my entire order is cancelled. I was trying to reach their customer care since 12.50pm for tracking the order but i didn't got any response..I believe it's a completely fraud company launched to starve people. Also, I believe it's app is not real time as it shows only processed order the icon of intransit & delivery is just for symbol sake. I hope this fraud company returns my amount
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Comments

Dear Vinod,

Sorry to hear about your experience. Kindly share your Order ID and contact details so we can look into this right away.

Regards,
Gorb Team.
Our first meal was ordered today from Gorb at 1:13 pm n the delivery timing was at 2:15 I was waiting for order n suddenly at 2 I got a msg that the order is cancelled n our order id was INMUM[protected]. We want to know the reason why was it cancelled ?
I orderd from gorb online and prepaid the money and they canceled my whole order coz they dont have one of them and now when i asked them to refund they are saying within 10 day which i want today itself

Details:
Wed, Jan 04 2017

INMUM[protected]-1462920
Total Amount: ₹370.00
Jan 04 at 12:44 pm

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