Gozo Cabs — Booking cancelled at last moment and money was not refunded.

Address:	Kolkata
Website:	gozocabs.com

I booked a cab on gozocabs.com on 30 May 2023 at 11.51 a.m. My booking id OW[protected]. They asked me passenger and items details. I told about it but on the day of journey i.e. on 31 May, 2023 driver after arriving asked me the OTP. I told him to wait till I load my items. He refused to go and started misbehaving. I complained to company but they neither helped me nor refunded my advance amount Rs.3282. I requested many times to refund the amount but they are not doing. I then booked another taxi and got delayed because of this company's fraud.