GozoCabs — I have hired a cab from Gozocabs

On 05/10/2022, I have booked a Sedan cab from Delhi to patiala. They have sent me the contact number and the driver name. But on actual time of arrival the vehicle is not same (as attached) and the driver is not the same person which was told earlier by the gozocabs.
When we started from Delhi to patiala in between upto panipat the vehicle has too many issues like pickup is not upto, cng is leaking etc. When we reach near about panipat at around 11:00am the vehicle is completely breakdown (engine overheated). At that time vehicle have some starting issues, I called the previous person who's number was send by Gozocabs he said please fill the water and wait for 15 minutes. After 1 hour the vehicle was still in same condition. I have complained about the vehicle, they have ensured me to provide another vehicle but after wait of near about 03 hours no vehicle was provided.

At last I have booked another vehicle and paid 3 times to reach to my destination.
Result is that they have wasted my 03-04 hours waiting and I have to spent 03 time money on this booking.
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