I have ordered a product on[protected] and want to cancel it before dispatch. i have contacted through whatsapp number +91-[protected]. there is no proper response.
later i mailed to the company to cancel it. for that also no responce.
on[protected] itself i started a cancellation procedure, through mail and whatsapp.
company is delaying and not proceeding with the request. i am get confused whether the website(https://grabgear.in/) is real or fake.
my order id is #KL206431.
from day 1 till today[protected] the dispatch status is mentioned as "Dispatching Soon". but when i contact customer care for doing cancellation they saying like it is already dispact. Seems the grabgear personal are not open and true.
i need to cancel the order and start the refund procedure.
i have included photos of the communication done with grabgear
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