| Address: | KLVSTC INTERNATIONAL, #64, Krishna Oil Mill, Near Shiv Mandir, Main Market, Behror, Alwar District, Rajasthan 301701 |
I ordered this product on the 27th of August from Grabgear.in for a price of about 21k.
The first time I received the product it was delivered too late and I almost missed the product as I was moving to Bangalore. I received it a day before I was going to travel in the evening and I was very happy but it turned into a disappointment as soon I opened them. The product was old and seemed like a refurbished one for the price of a new one.
Immediately I put in a replacement request but it took almost 2 weeks for the return to happen. Now I am waiting for the replacement order, it has been more than 2 weeks since I returned the product and I still haven't got any updates. They have provided a shipment number but when I checked it says the "Shipment has been booked". I checked with Bluedart and they told me that the handover of the product hasn't been done yet. (screenshot attached)
I'm just tired of contacting their support with no proper responses or reasoning. I had to pay EMI for the product even though I still don't have my product in hand.
I just want my product this week or a refund. I can't go on with this charade.
Not able to attach photos and videos because of the large size. You can check them here: https://drive.google.com/file/d/1ZtDP8wuqSBelPoJPCYevTY4x76lccEf4/view?usp=shari...⇄
Tell me who you are with proof and I'll give you access to the drive.
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