[Resolved]  Grabgear — No refund replacement received for defective product returned

Address:	KLVSTC INTERNATIONAL, #64, Krishna Oil Mill, Near Shiv Mandir, Main Market, Behror, Alwar District, Rajasthan 301701
Website:	Grabgear.in

Ordered Dji Osmo 4 Se on dated 21.04.2022. Product received on 25th April'22 .Company had send me a defective product, even tough it was mentioned on the website that it's brand new seal box, it felt like the box was opened and repacked, they come to collect defective product 6 days ago. Since the past 6 days I tried contacting them through the Whatsapp number and thru Gmail .But no body there Is bothered to respond to either massages nor my mails.They are not responding, I have attached the proof. I request them to refund my money or ship my product.

[4:33 pm, 03/05/2022] Arpan Jaggi: Hello I hope you have received gimbal back
[4:34 pm, 03/05/2022] Arpan Jaggi: Order num KL204735
[1:22 pm, 04/05/2022] Arpan Jaggi: Hi
[1:24 pm, 04/05/2022] Arpan Jaggi: Blue dart picked the return on 29th April. Kindly confirm the status
[0:23 pm, 06/05/2022] Arpan Jaggi: Hi kindly confirm the status of the product
thanks, ...