[Resolved]  Grabgear — Refund on the product

Address:

Hyderbad, Telangana

Company had send me a defective product, even tough it was mentioned on the website that it's brand new seal box, it felt like the box was opened and repacked, anyhow they come to collect defective product 5 days ago. Since the past 5 days I tried contacting them through the Whatsapp number and no response. Then sent a mail, no response to that mail. Raised a ticket but no response to that ticket as well. I mean how much time does it take for a refund to process??