Great Eastern Appliances — Non delivery of product, false commitment for sale

Address:	Kolkata, West Bengal, 700019
Website:	www.greateastern.in

I purchased a hitachi 514awd/1.2 ton split ac on 17th apr from great eastern appliances pvt ltd branch-66 amir ali avennue kolkata 19, as per the discussion with sales person (Samita bengani [protected]) during the purchase, it was promised the delivery will be done by tomorrow 18th april and the installation will done before 21 th april if i buy this ac today, even they mentioned the delivery date 17th on purchase invoice also but product is not delivery yet 21/april. I had to call up multiple times to available contacts to get the status of the delivery. They always told me this product is out of stock and we need further 10 days minimum to get this product and trying to push me to buy upgraded model which is 2500/-rs more expensive.

Ankit verma
Invoice no bb / sa /1617 / 01236