Great Eastern Appliances Pvt. Ltd — Defective Washimh Machine

Address:

Kolkata, West Bengal

I purchased a Electrolux washing machine from Great Eastern Gorabazar DumDum on 15.03.2015. after few days I realized that it makes a lot of noise and vibrate severely during wash. SO I went to your shop to replace that as it is a brand new machine. But your salesman was very rude and refused to replace and asked to contact the manufacturer. I told him that it is done and the manufacturer declared that it is due to faulty parts inside. But you salesman behaved like a complete unprofessional and refused a loyal customer of your company from where I have already purchased goods of nearly 60 thousands in last one year. It has actually taken away all my trust from Great Eastern as this company has become desperate to make profit even by cheating their permanent customers. I will definitely take this to consumer court and newspaper.