Green Chick Chop/chicken — Rotten chicken delivered

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Green chick chop, sant nagar branch, Delhi

Dear Team,
This is to bring to your urgent attention that green chick chop sant nagar branch is delivering chicken which rotten.
I live in Police colony, sant nagar extension, Burari. I’ve been a dedicated client to one of your branches located at Sant nagar, Burari.
I’m unwell and have been asked to take protein rich diet and therefore keeping safety in mind specially during predicament, I confidently placed my order at my favourite shop.
I placed my order around 6:45pm today I.e. 5 June 2021 for 2 kg chicken with bones and half kg boneless chicken.. while placing my order, I requested the seller to send me fresh chicken as I’m unwell and have stomach bug.
At around 7:35pm, delivery boy Rudra brought my order Which costed me 756 rs. I asked him twice wether the meat is fresh or not. He confirmed that the items are all fresh and just got delivered from the main store. When He left, I opened the packet to cook my dinner and what I witnessed was disgusting. Meat was all rotten and frozen to ice.
I’m so shocked to see the quality and the audacity of the shop owner to lie and sell rotten item.
When I called the shop and complained about the items received, shop owner did not even apologise for the blunder and for the lie instead he said I’ll send my guy and we will take it back.
I want district action to be taken against the shop and the owner for playing around with people’s health specially during this corona time. I’ll take this case to consumer coat if no action is taken against them.
Attached is the image of the item sold to me.
Looking forward to get an early reply.
Neeti
Ph- [protected]