Green Line Travels — No buses available, rude behaviour of drivers

Website:

www.arrivabus.co.uk/greenline

I am a student studying at the University of Bedfordshire, Luton campus. To go to the university, I used to go on the 757- Luton bus. I had a break for almost 3 weeks, and when I went to Finchley Road to take the greenline bus, the bus did not come at all. I waited for 2 hours straight but to no avail. I also missed my classes because of this. Even at first, the bus used to come late as decided on the time, but this is getting out of hand. Moreover, the drivers were behaving very very rude to all the students. As we are students, we can have a ticket with a Student ID at some discount. So, while buying it, we need to show them our Student ID. while we are showing them the ID, they are continuously staring at us without saying anything. And asking us where DO YOU WANT to go you need to tell me exact where. I MEAN HAVE A MAD DOG BITTEN ME, THAT I SUDDENLY WANT TO GO OUT OF LONDON, AND WANT TO BE DROPPED OFF AT LUTON AIRPORT??????? COME ON MAN, I DON'T HAVE TIME AND MONEY TO WASTE JUST TO GO TO LUTON... I DON'T ### HAVE ANY CHOICE, DO I???? They don't really have common sense or are just pretending. Tell them that this is not the way to treat a cutsomer.