Green Line Travels — Service, refund, misbehaviour, death threats, woman harrasment

Took a bus from shiliguri to Kolkata booked for ac semi sleeper volvo bus brook down half way, had to wait for 3hrs...then gave us non ac normal bus where we had to stand for another 2 hrs because no seat was available as it had previously been occupied then another non ac normal bus was given where the journey was horrible our luggage got destroyed and took 17 hrs to complete the journey which was supposed to be completed in 11hrs to 12hrs.and when asked for refund they said they will give 300rs for a 1500 rs ticket and started misbehaving, gave death threats, misbehaved with ladies passengers also