Haier — Geyser Fall Down

Address:

Lucknow, Uttar Pradesh

I had purchased a geyser (water heater) WH ES25V-M3(H) on 18.12.2014 from Sahu Agencies Pvt Ltd Patrakarpuram Gomti Nagar Lucknow. The same was installed by your authorised engineers / technicians next day. However, on intermediary night between 3-4 February 2015 at 2.30 AM the geyer fell down having 25 ltrs hot water in it. Fortunately, no major casualty happened. The fall could be due to either basic design problem or poor workmanship by your engineers / technicians. In either circumstances it is extremely risky to get it installed again. Your service center Alliance Services has informed that front panel has damaged and asked for new from HO. UNDER CIRCUMSTANCES I CANNOT TAKE ANY MORE SUCH HIGH RISKS AGAIN, HENCE REQUEST YOU TO PLEASE TAKE YOUR INSTUMENT BACK AND REFUND ME FULL AMOUNT IMMEDIATELY