Haier — Haier refrigerator worst performing and service centre pathetic

Address:

Ghaziabad, Uttar Pradesh

This is to bring to your kind attention that it was very unfateful that i buyed a refrigerator of haier model 604 literage 550 ltr 2 years ago. I complained 2-3 times regarding less cooling comparing to my another refrigerator lg in my home. It was attended but the service engineers said its ok that was not satisfactory. Now a week back it stopped working at all. I complained again and was attended by your service engineers on 1st july 2015 where they replaced a relayand charged a whooping sum of 820 rs but it went waste as it did not worked and finally they said the compressor needs to be replaced in a day or 2 max. Since that day i have called numerous times to following people :

1. haier hitech abhishek - [protected]

2. haier hitech guddu - [protected]

3.haier area manager Mr. Jitender - [protected]

After giving me a few silly excuses they have stopped responding my phones.
If such a big company does not even have stock for essential spares why is it operating here ? All the dairy products, grocery, food items are being wasted due to humid and hot summer. More over the kind of responses i am getting are strange and surprisingly unbelievable that are clear contradicting to each others statements.

I request you to treat this utmost urgently and get the refrigerator repaire today itself. Secondly if you want to keep your sales going please dont appoint these kind of irresponsible customer service agencies...

regards
Amit chanana
[protected]
R 6/16 raj nagar ghaziabad.