I Purchased a New BMR (Bottom Mounted Refrigerator) Appliance of HAEIR company from SADANA ELECRONICS, Lucknow.
From day 1 there was a problem in refrigerator it does not work properly the fan inside was touching the ice while opening and closing door because the refrigerator was making ice in down compartment and due to ice fan not working which results in electronic damage ans the upper compartment doesn't work in the warranty period engineer visits from. The company but was not able to fix same I went to abroad and after returning same issue started i complaint in haeir again and they charged money for the repairingbsame fan as it was out of warranty so I pay for replacing it with new one, again after some time same thing, So I try to Speak to. Customer care and take the AMC for the fridge for 3 years because otherwise i have to pay for parts each time, as per the refrigerator have manufacturing defect same problem arise again in this year 2019 and 2020 each and every including heater, PCB, fan motor everything was replaced but still gave issues I contacted ASM Mr. GAURAV and His Colleague Mr. Tyagi from Haeir and ask them. To please look into this and solve the issue or replace as this refrigerator have problem since I purchased in 2015 But they denied for replacement.
I request to please help me in this either by replacing that with some other model or return the money.
Thanks,
Sayed Hussain. Was this information helpful? |
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