| Address: | Mr. Albin Jose, KP - 4/50, CRA-121, CHOOZHAMPALA, MUKKOLA P.O., THIRUVANANTHAPURAM - 695043 |
Date of Purchase 17.06.2018
Place of Purchase - Trivandrum, Kerala state
Dealer : EHAM DIGITAL, MALL OF TRAVANCORE, BY-PASS ROAD CHAKKAI, TRIVANDRUM, KERALA.
The product Haier Fridge - Model :HRD 1954 CSS-E/ 2018, HRD[protected]GROSS VOLUME 195, STORAGE 188, Serial Number BS0338E8E01T3J1P0623 was purchased on 17.06.2018.
Subsequently a complaint was raised by me for a breakage on the door and technicians who came remarked that it is a DISPLAY PIECE and directed me to raise the complaint for a re-placement.
After having made several attempts to contact the company there was no reply to my attempts from anyone from HAIER or the Retailer.
The undersurface of the Door seems to be broken even before it was delivered to me and unfortunately i failed to notice the same at the time of delivery.
As a responsible Consumable / Appliance company it was highly unexpected that I would have to go through this trauma and has been cheated thoroughly. After many attempts to find a solution I am putting up this appeal in this site.
As I am nearing the completion of newly constructed house and looking at options for buying all new appliances - I was thinking of considering to purchase the whole range of appliances.
May I request you to look into this matter and replace the Fridge at the earliest.
My Contact number : +91 [protected]
+91 [protected]
email: [protected]@gmail.com
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