Haier India Deep Freezer — Haier Split AC

Address:

H-115, 1st Floor, LAJPAT NAGAR-1ST, NEW DELHI-110024

I had bought 1 Split Haier 1 Ton AC in May 2022, it is covered under guarantee till 2027, as it had a scheme at that time. My Split AC was not installed properly and I had already complained when it was being installed second time, I was told by your local outsourced installer that problem of dipping water will not occur. He told me that the person who had installed Split AC has fixed plate little down from the water outlet.
He had put mseal at joint but water in pipe pulled the mseal so it has started leaking.
Till it is not installed properly, it will reoccur. Dripping has damaged the wall and show pieces kept. I should ask you for the damage of paint and my belongings, on the top you are asking for visiting charges, when it is not installed properly why I should be asked for visiting charges.

I cannot believe that Haier is number one. I had complained many times about split AC but the outsourced mechanics could not install my Split AC properly. Every time the technician comes, they ask for visiting charges. The technician came and asked me for the problem i am facing, i told him about water is leaking from split AC, he told me to run on Dry mode. I told him that there is problem of installation, but he did not listen to me and asked for money for visiting. I said, the company has advertised about comprehensive guarantee for 5 years, i also said that you have not even installed it properly, so it is fault of company. He warned me if i do not pay money then Guarantee will be seized & we will blacklist you. I will strongly suggest everyone to not buy any of Haier product, even they give you life time warrantee.