Haier India Deep Freezer — Pathetic After Sales Service, Rude Behavior

Address:

Golden Feather Immigration & Consultancy Services, Near New Model School, Opp. K.K Marwah College, Circular Road, Faridkot

I have 9 A.C in my office out if which 6 are 'Haier' .
I have made several complaints, Since 3 months I have been complaining about the service but too far no action was taken seriously.
Some complaint numbers are :
PB[protected]
PB[protected]
PB[protected]

In beginning of 2022 I purchased an Haier, 1.5 TON AC in my new office, where AC pipe was short so I took a new one and what came along with the New AC was secretly kept by the Installer of Haier, which was returned after one month when we asked them to return it . They mis-behaves and pretends that we can't do anything as they have the authority towards the company and we made this mistake to invest lacs in this company.

They even took charges from us for free service, stating company did not us give them much amount so its usual to take from the customer.
Then where is free service?

We can understand machines do need service after time that is why Haier provide After sales Service which is below poor.

I think if Haier cannot provide basic after sales service then they should stop giving it at all stating about the service.

I need help in this and I need a final resolution because I am so fed up with wasting my precious time in such petty things that I cannot focus on my business.

kindly help me out or else I am prepared to take some legal actions against this.

Thank you.