Haier India Deep Freezer — washing machine motor not replaced when in warranty

Address:

412105

Dear sir,

I have purchased semi auto washing machine in may 2014, washing machine have 5 years of warranty.

Now i have facing problem with washing machine wash site motor not working, i have logged complaint in haier customer care, the haier representative came & check he found problem with motor & he told he order a motor, after 2 days another representative come with motor & said the motor base is not machine we need another motor. Next day i received call from haier & they told me we are not replacing motor due to washing machine not in warranty, i have purchase bill & show to representative but they denied to replace the motor.

Please help me to replace the motor.