[Resolved]  Hans Travels — Poor service

Address:Gwalior, Madhya Pradesh, 474002
Website:hanstravels

We had booked a ticket through yatra.com in hans travels bus from indore to gwalior with pnr number 73861592 and the bus number was UP3554. The bus was in a very bad condition and the conductor and the driver of the bus were disturbing the passengers as they were also boarding passengers who did not had any tickets and were just boarding the passengers from between and those passengers then also sat on the seats which were already booked .this was very irresponsible on part of hans travels as the security of the baggage of the passengers who had already booked the tickets was in question . and the stoppages which they chose for the passengers to freshen up and have refreshments was very dirty. kindly take the relevant action against the company .
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Aug 9, 2021
Complaint marked as Resolved 
Hans Travels customer support has been notified about the posted complaint.
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Dear Anoop,

Greetings from Yatra.com!

Thank you for contacting us and regret the inconvenience this may have caused to you. Please share your Yatra reference number to enable us to assist you.

Best Regards,
Yatra Care

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    Hans Travels  Phone
    +91 73 1251 0009
    +91 73 1251 0008
    +91 73 1251 0007
    Hans Travels  Address
    15/3 South Tukoganj, Dhakkanwala Kua, Indore, Madhya Pradesh, India - 452001
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