[Resolved]  Havells — Breakdown of ceiling fan

Address:208027
Website:[email protected]

Dear sir
I had placed a complaint on 22/10/2016 about ceiling fan which i had purchased on 18/06/2016 from r k tradelectricals and on 24/10/2016 the service man came to our house. We had been told by customer care person that the person will come with the required parts but he came without parts. He told us that he will come yesterday but till now he had not came. I tried to contact on [protected] no. Which is of jai electricals and again we were told that the person will come in the evening. Nothing is done by your company. Worst service experienced till now. I had purchased two fans of havells. Since then my life is miserable. These fans makes so much noise. As some tabla is being played on my head.

One can never sleep under this fan. I have complaint so many time. Every time my complaint is address. But no solution. After two three days i am again there with same complaint. I am fed up of complaining. It will be better you take your faulty product back. I am tired of complaining. You keep your third class product with you. It is simply rubbish for us.

Yesterday i had visited to my friends house. There was also havells fan. And that fan was also making noise just like my fan. Your products are third class and should be thrown in dustbin. Even i had asked him to throw them.

First complaint i had made registered was on 18/09/2016 and today 26/10/16 aprx. 1.5 month is completed but no action is taken yet by your company.

What are you people doing there, only making fraud on people.

Arun kumar katiyar
Me 64 hemant vihar barra 2 kanpur nagar 208027
[protected]
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Dec 1, 2016
Complaint marked as Resolved 
Verified Support
Oct 27, 2016
Havells India Customer Care's response
Dear Mam (ranu katiyar),

We regret that you are facing an issue with your Ceiling fan. One of our representatives will be in touch soon to assist you with this.

Regards,

Team Havells
Verified Support
Oct 31, 2016
Havells India Customer Care's response
Dear Sir (Ranu),

We hope your concern is resolved. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells
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