This is regarding wrong installation of Havells Octet Under light 1320mm Ceiling Fan (Wenge Brushed Nickel) fan by service technician resulted in trimming the size of bottom canopy of fan.
The installation of fan was done on 19th of December by Havells authorised technician and the request for installation was registered with reference no. [protected]. Amid of installation, technician informed that top canopy of the fan cannot be installed due to size issue and needs reduction in size and completed the installation without installing top canopy of the fan.
Later I came to know through pictures of fan available on box that technician installed the top canopy in bottom position, but it was too late for correcting the things again as trimming of bottom canopy was already done by 2 inches as per the recommendation of Havells authorised technician, which can be well avoided if technician would have installed the fan correctly on the first day of installation.
In view of the above, I would request Havells team to look into this issue and send the new bottom canopy of Octet under light fan to my registered address for reinstallation after proper verification of this matter, if required.
And also, the given remote is partially working, only light on/off mode is functional. Was this information helpful? | 
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