[Resolved] HDFC Bank — [protected] Credit card cash not received complaint photos (Vipin Chauhan)

vipin12

from New Delhi, Delhi

Address:

Ghaziabad, Uttar Pradesh

Hi Sir, I used my HDFC Credit card to withdraw Rs.10000/- at SBI ATM Machine (RLY STN, SOMNA) debited even though I did not get the cash and despite the message (Sorry unable to process) I have already complaint with HDFC helpline on 03/10/14 at time 10:20AM and request to credit the said amount into my account. I am sending ATM SLIP PHOTOS. Please find my attached file for reference. Please resolve this issue urgently. Credit card no.- [protected] Name :- VIPIN CHAUHAN date: 03 OCT 2014 Time : 10:10 AM ATM ID: S10G[protected] TXN NO. 8419 MSG: SORRY UNABLE TO PROCESS Thanks & Regards, Vipin Chauhan MOB No: [protected]

+3 photos

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Aug 14, 2020

Complaint marked as Resolved

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vipin,

I have taken up the issue with the credit card team. Will check on priority and revert to you.

- Anay
HDFC Bank customer assistance.

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vipin,

I infer from your post that you have certain reservations regarding the cash withdrawal from your HDFC Bank Credit Card account. I have taken this up with the appropriate for further investigation and you may look forward to receive a detailed response in 3 business days. Request you to bear with us till then. Your query has been registered under reference number: [protected]- TTU[protected]. For any further clarifications, you may write in to us at [protected]@hdfcbank.com and I shall be glad to assist you.

- Anay
HDFC Bank customer assistance.