[Resolved] HDFC Bank — About deactivation process/maintenance charges

swarup Pathade

from Pune, Maharashtra

Address:

411048

My salary not credited now since from about 2 years in HDFC sallary Account, & thus it Has no balance in it, & so still bank adding maintenance charge every month on it now its going to -5500 rs. but, I want to close that account, or reuse without paying charges.
so my accuse for why not we close online, bank website not creats this option on website, why?
I got 2, 3 mails about it, but now from 1 years they only added charges, no enquiry about, why r u not using, or like that,
at least one call for ensuring about can u want to close it, must be from banks.
now I want to close / Deactivate this, HDFC have very good service & Reputation but this type of basic features should be on their
so please be ensure whats the service we have in this situation,

Was this information helpful?

No (0)

Yes (0)

Apr 28, 2016

Complaint marked as Resolved

Issue Resolved!! Big Thanks to Indian Consumer Complaints Forum. & Also To HDFC Bank support Persons (Vikas Gujrathi & Vishwajit Ranade) who take my coplaint prioity & solve within 2 working days. Thanks!!! After complaining on portal, relevant complaint goes to HDFC Bank Thru forum, after that first of all vikas call me directly & ask to visit nearest branch, after that i went to Baner Branch in pune, where i mate with vishwajit & inform about issue, he respond quickly & do the conversation with vikas, vikas send neceessary na & other things to vishvajit thru mail & then within 15 min. i submitted by account closure form. after that next day vikas again call me & inform me that my acc. has been closed. so thanks.

HDFC Bank customer support has been notified about the posted complaint.

Related HDFC Bank reviews

View all 32731 HDFC Bank Reviews

Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

You can write to us at [protected]@hdfcbank.com along with account details, registered contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Anay
HDFC Bank Customer Assistance

swarup Pathade

from Pune, Maharashtra

DEAR SIR,
I M Already file a complain in HDFC website too, so can YOu Please track my request from hdfc WEB portal/website
My customer ID is 42824485.

swarup Pathade

from Pune, Maharashtra

DEAR SIR,
I M Already file a complain in HDFC website too, so can YOu Please track my request from hdfc WEB portal/website
My customer ID is 42824485.
contact no ;- [protected]
rest mob no ;- [protected]
mail: - swaroop.[protected]@gmail.com

swarup Pathade

from Pune, Maharashtra

Issue Resolved!!
Big Thanks to Indian Consumer Complaints Forum.
& Also To HDFC Bank support Persons (Vikas Gujrathi & Vishwajit Ranade) who takes my complaint on prioity & solved within 2 working days.
Thanks!!!