[Resolved]  HDFC Bank — Account blocked as welcome kit undelivered

Address:

Madhapur, Hyderabad

I have resently opened my salary account in hdfc. As my KYC completed, i got a message that i will get welcome kit, but no one called at the time of delivery but i got a message saying undelivered so collect the welcome kit at branch bank. I explained then so they tried sending me back as i dont have I'd proofs. In second time i collected my welcome kit and generated ATM pin too. But now i got message that welcome kit undelivered so your account is blocked.

There is no process. After generation of atm also i got message that welcome kit undelivered so blocked the account.

Can someone help me, what i have to do next and why I have to go bank on someone mistake, 1s delivery boy then bank management mistake. I have go bank as there are new COVID cases going on resently. This type of issue is in comfortable.