[Resolved]  HDFC Bank — Account blocked

Address:Patel Nagar

I have a salary account with HDFC bank and they just blocked my account due to negative CPV. I did not even apply for any loan with them and when I went to the branch their answer was that we randomly pick account and do the verification and blocked my account thus. I had my permanent address with the bank but at the moment I was living somewhere else as there was family conflicts going on for it. So they just blocked my account without notifying me anything. Already 5 days now my account has been blocked and HDFC sent me the notification yesterday about blocking the account. Holding all my salary in that account. In a couple of days I will be receiving my salary in that account and this will create an issue. Also I have my auto debit set up with that account thus that is also going to decline and affecting my credit score then. And the bank is not able to do anything. I asked to close the account and give my money back but they denied for that as well...said cannot close with the block. I am just stuck in the middle with them. What should I do now...???
Was this information helpful?
No (0)
Yes (0)
Oct 29, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2022
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information