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HDFC Bank — Account showing blocked.

Dear Team,
I opened saving account through online process, Now account was blocked due to address proof, i got call to visit nearest branch i told after lockdown i will be visit with address proof (UID) also i was asked any online process to submit or verify my address proof executive says "No".
Now my account is blocked and i charged Rs.2129/- i think its NPA.
Account Number - [protected]
Customer ID[protected]
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