[Resolved] HDFC Bank — ACH debit charges | |
I have a salary account with hdfc bank. I dont know where my payment has been bounced. but i have been charged ach debit return charges of rs 590 (2 times) and my account is showing negative balance. I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance. Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account. Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there. Please please help me resolve this and return my money. Was this information helpful? | |
Sep 18, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 31, 2021 HDFC Bank Customer Care's response Hi, Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. - Anay | |
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