[Resolved] HDFC Bank — Ach debit mandate registered without my permission

zyan akhtar

Nov 13, 2021

Address:

bihar

Dear HDFC Team,

Today i have received this message from HDFC bank but i have personally
not registered any Debit Mandate for my HDFC account. Please cancel any such ADHO i have nothing to do with and confirm the same as soon as possible.

ACH Debit mandate registered for Rs. 39999.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX98618 for DREAMPLUG TECHNOLOGIES PR with UMRN No (protected).

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Dec 17, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience.

We request you to write to us at ([protected]@hdfcbank.com) from the registered e-mail ID with the below details in order to assist you further:

1) Mobile Number on which SMS received:
2) Sender details and date and time of receipt:
3) Screenshot of the complete content of SMS received.

-Zubin
HDFC Bank Customer Assistance.

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Comments

shafiq ece

from Mumbai, Maharashtra

Nov 19, 2021

Today i have received ACH Debit mandate registered for Rs.15000/ which i havent registered anytime.I have sent details to address - ([protected]@hdfcbank.com) from the registered e-mail ID .

I hope this will be taken care at the earliest.

Thanks,
Shafiq