[Resolved] HDFC Bank — ACH Debit Return Charges | |||
Dear Team, This is Shankarachary R having account no: [protected]. customer id: 45685460. I have insufficient funds for only 1 hour when ACH triggered in my account. date: 30/July/2021. It's my fault that i haven't kept sufficient fund. Please consider my concern as i'm keeping sufficient funds since days to debit from my account. Three times triggered with in hour when i don't have sufficient balance. Debited ACH charges for all three accounts. Please reconsider this and refund ACH Debit return charges. RefNo: MIR[protected], MIR[protected], MIR[protected] Amount: 590*3=1770. Please find the attached screenshot reference below. Please do the needful. Thanks and Regards, Shankarachary R Was this information helpful? | |||
Aug 11, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 07, 2021 HDFC Bank Customer Care's response Dear Customer, In terms of Clearing guidelines, issued by RBI, the clear fund's balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in the clearing. We note that in your said account, the clear fund's balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in the clearing. We find that the ECS for Rs. 4000 was returned due to insufficient funds and the corresponding charges for ECS(s) dishonour were levied to your account. Kindly note that these charges attract Service tax and Educational cess as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS, to avoid the ECS return charges being levied. Please feel free to write to us using URL https://bit.ly/3yAOY9y for further assistance. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Zubin HDFC Bank Customer Assistance | |||
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I have only account the maintenance hdfc bank account. But the amount debited the reason insufficiently my account didn't available money a hour. Why it is happen?
My mistake to maintain the money in my account
Please kindly refund the payment Rs 531
I have attached the statement...
Note: kindly let me know how much the money maintenance.. please guide with us.