[Resolved]  HDFC Bank — Address change Intimation undelivered

Address:HDFC Bilekahalli, Bangalore

HDFC tried sending some letters to my address regarding the address change intimation it seems(as they claim so), but they havent rung my bell or called my number, but locked my account immediately without delivering it. I dont understand what kind of foolish action this is.

Now I am not able to use any services like netbanking, transactions, upi etc. I tried calling the customer care multiple times, but they are as useless as one could imagine. They even scared me that my money will be blocked forever. Shame on them for such illogical, idiotic and dumb statements. Later I visited my nearest branch and one of the member figured out that there is some memo set on my account by backend team, because of which I cant use any of the HDFC services.

I saw some people mentioned the same issue in consumercomplaints. Please look into this asap as I am worried I wont receive this months salary and my sanctioned loan amount.
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Oct 2, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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