[Resolved] HDFC Bank — Admissions Fees issue | |
Sir I pay the Online Admission Portal (department of higher education haryana ) fees by ATM Debit Card to your bill desk panel, amount of Rs. 4480 / fees on[protected]. The fee transaction is failed show but amount debit in my bank account. and also attache the file screen short ref. no.[protected] date - 15/09/2021 Account Holder Name - Umesh Sharma mob. no. [protected] Was this information helpful? | |
Nov 5, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 27, 2021 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that chargeback has been raised vide reference number PDN177743 on acquiring bank and turn around time for same is October 28, 2021. -Zubin HDFC Bank Customer Assistance Verified Support Sep 29, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience. We have raised a chargeback vide ref # PDN177743. We will credit the account by account by October 30, 2021 (working day) as per regulatory TAT of Rupay (National Payment Corporation of India) / Visa / MasterCard TAT provided we do not get a represented claim (that is proof of transaction) from the acquiring bank. In the event that the bank receives any represented claim from the concerned merchant/merchant's bank in support of the transaction in dispute, then credit will not get processed to your account. -Zubin HDFC Bank Customer Assistance. | |
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