HDFC Bank — AMB Charges

Prajwalm7739

Aug 20, 2021

Address:

Dharwad, Karnataka 580001

HDFC Bank have deducted around Rs. 10, 000 as Non maintenance of minimum balance (i.e AMB charges). I have loan also in that bank. if delay even 1 day the recovery will threaten me and will speak very rude. But when it comes to AMB charges no one informed me. even there is no sms with regard to AMB charges.
Above all they even don't disclose any where how much is AMB charges.
As soon as you deposit they deduct it.
Same thing happened to me. I did not know aound Rs. 10, 000 is AMB charges. For very urgent purpose I deposited money and they deducted the entire amount. At that kind o[censored]rgent only god knows how much problem I faced due deduction of amount.
I know what to do now! Even manager don't responded properly. Whether I should go to court or inform RBI regading this?

My details - Suvarna R mayacharya
Phone No. [protected]
Customer ID[protected]

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

HDFC Bank Customer Care's response Dear Customer,

Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by August 26, 2021. Request your co-operation and patience in the interim.

-Anay
HDFC Bank Customer Assistance

Aug 27, 2021

Updated by Prajwalm7739 Gentle Reminder,
Dear Mr. Anay, its 27th of August. No one responded me till now. I kindly request you to revert back to me at the earliest.

Regards,
Prajwal D mayacharya

Sep 20, 2021

Updated by Prajwalm7739 hi there,
Will I be getting any reply from your end? What happened to the money that you guys ate?
This kind of behaviors is not acceptable being a largest private bank.
or let me know if I should contact any other person.

Jan 15, 2022

Updated by Prajwalm7739 Now I am regreting why did I opened bank account in HDFC.