[Resolved] HDFC Bank — Amb charges including gst | |
My account has been debited twice with Rs.298.46 and Rs- 708 for "AMB CHRG INCL ST & CESS" for Sept 2021 without any prior intimation or alert. I have never been communicated via Email or SMS for any such charges they introduced. If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount. This happened second time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever. Was this information helpful? | |
Nov 27, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 26, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience. We have shared your details to concerned team and our bank official will contact you on or before October 29, 2021. -Zubin HDFC Bank Customer Assistance | |
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