[Resolved]  HDFC Bank — Amount credited/ reversed by IRCTC but not credited to my account

Address:JAMSHEDPUR

Sir/Madam, My name is Sanjeet Kumar, i have hdfc debit card ending with xxxxx6783. In my debit card 498.19rs was deducted. this message was send to my bank account link no but amount not credited to my account (ur transaction on HDFC BANK DEBIT/ATM Card ending 6783for Rs. 498.19 has been credited/reversed by IRCTC85505 on[protected]:22:11) Please refund my money as soon as possible.
my customer id[protected]

Thank you,
Regards,
SANJEET KUMAR
+1 photos
Was this information helpful?
No (1)
Yes (0)
Nov 23, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience. The disputed transaction has been refunded to your account. You may check your account statement vide NetBanking or mobile banking app.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

Ur transaction on HDFC Bank DEBIT/ATM Card ending 1235 for Rs. 2260.75 has been credited/reversed by INDIANRA3472086 on[protected]:19:36:46
Sms recived
Above amount not creadited in my account.
I done booking on 12/12/21 on irctc, but booking is failed.
Pl. Reverse/creadit amount in my account

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information