[Resolved] HDFC Bank — amount deducted from my card but didn't credited in my sbi credit card | |
On 12 jan 2018 i made excess payment of my hdfc card from my sbi visa card. But i told them to reverse my transaction. They told me that it will not be reversed as it will be adjusted in my bill, but 2 feb 2018 they reversed it and send me an email that i has been reversed and you got your dd of 24000 at your billing address i didn't get any dd then i call them again and they told me that it is visa money card and it will directly come to your sbi visa money card. But it is not credited in my card. They kept on giving me false promises and every time a new story that wait for 2 days than 5 days etc. It has been a month i am chasing them but they didn't listen to me and every time build a new story. I am very much frustrated by them as i have yo make my sbi card payment and i didn't have money and hdfc customer service not helping me and they are not refunding my money. Please help me i am very very frustrated as i don't have money and i have to make my payment to sbi card. Was this information helpful? | |
Mar 15, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 11, 2018 HDFC Bank Customer Care's response Dear Customer, I request you to share your account details, registered contact details and the transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |
Add a Comment | |
58%
Complaints
32728
Pending
0
Resolved
18405
View all 32728 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment