HDFC Bank — Amount not credited to my account

Punit Girdhar

from Hyderabad, Telangana

Jun 15, 2022

Address:

Hyderabad

Yesterday I got message after I cancelled my order from PayPal with the below text.
"Ur transaction on HDFC Bank DEBIT/ATM Card ending 6849 for Rs. 9585.31 has been credited/reversed by PAYPAL *ENVATO MKPL on[protected]:23:24:11"
But the amount was not yet credited to my account.
Can you please check and confirm.
Also within how many days the amount will credit into my bank account?

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Jun 17, 2022

Updated by Punit Girdhar Issue resolved
Please close the complainant