[Resolved] HDFC Bank — ATM Issue Damaged Note of 500 INR

Abdul Ismail Khan

Sep 2, 2021

Address:

Kakinada Jagannaickpur Market Center

I Withdrawn an amount from HDFC bank ATM and out of which a 500 rupees note is torn/Damaged.

I was surprised that Bank staff is not validating the notes while inserting in ATM, since the note i received is totally torn in one side, can be identified by anyone easily. not sure it got missed out by staff or devices used by HDFC.

ATM id : P3AWVW04
Location : NON-METRO

Was this information helpful?

No (0)

Yes (0)

Oct 4, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2021

HDFC Bank Customer Care's response Dear Customer, At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance