[Resolved]  HDFC Bank — Auto debited of HDFC ACH Debit return charges without any intimation

This is to inform you that I have a salary account with HDFC Bank. on date 21st Oct 2021, from my account deduction of ACH Debit return charges Rs. 590/- reference no. MIR[protected]& Rs. 530/- reference no. MIR[protected] without any intimation or any reason. its very unfair that the bank deduct a huge amount charges to our account.

I have called customer care and they told me that this amount is deducted because of loan bounce. but in between this month no loan bounce against my account. .

Kindly take the issue very seriously and Please return this amount. There was no intimation from the bank on the consequences of not keeping sip amount in account.
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Nov 29, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
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