[Resolved] HDFC Bank — Bank account is locked | |
There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked. I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials i have not received any message/mail from bank end. Due to this my s Now who is responsible? Is it the customer care represntive/ bank/ myself who had called them for a query Please do it as soon as possible I can't do the transaction . Thanks . Was this information helpful? | |
Sep 17, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 03, 2021 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/3xjhxae with your application/account number, complete address of Branch where the same was submitted as per web site ( Along with IFSC code) and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. -Shweta HDFC Bank Customer Assistance. | |
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