Address: | Burdwan, West Bengal |
This is to inform you that I had taken a two wheeler loan from HDFC Bank (Loan a/c no. 1159017)in 2005 and I was paid my EMI on time. But unfortunately my bike was stolen then I had submitted all vehicle documents and insurance papers to the Relationship Manager HDFC Bank – Asansol Branch. The RM assured that my loan a/c will be closed. Some days later I have contacted the Kolkata head branch and I was surprised to find that my loan a/c is still outstanding of RS. 16600/-. I therefore paid the outstanding amount together with a fine of Rs 3000 on 10.01.2014 and obtained the NOC. I asked to the representative of Kolkata branch that I will be eligible for any loan in future from HDFC Bank and he assured me yes you are eligible. But recently when I am applied for a personal loan from HDFC bank my loan application was rejected due to my CIVIL Reports is showing SETTELD.
Now requested to you kindly remove the word SETTELD so that I do not face any problem in taking loan in the future.
C.C :- 1. Customer Care - CIBIL
2. Customer Care – Consumer Forum
Thanking You,
Sona Mahato
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