HDFC Bank — Bank not providing details of transaction of rs 31082/-

HDFC Bank — Bank not providing details of transaction of rs 31082/-

D Docamitgupta from Mumbai, Maharashtra Dec 4, 2022 Dec 5, 2022 This thread was updated on Dec 5, 2022

Rs 31082/- was deducted from my hdfc account no [protected] on 23.08.21 . It was upi transaction as per bank sms but i cannot find any such transaction in my gpay account which is the only upi i am using . I called at customer care number and they asked me to visit branch.I have gone to branch and they asked me to do email at customer support. Email from bank helpline says they cannot provide me details older than 6 months. Need urgent help to know details of beneficiary and whether it was authentic transaction Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Dec 5, 2022

Verified Support

Dear Customer,

Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance