HDFC Bank — Bank's commitments | |||||
Dear bank, Please stop making fool of people, it may affect their personal lives very badly. I am facing this problem from last 1 week where bank asked me to pay my credit card bill manually as they held some amount as auto pay. According to them, i should get the held money at the same time i pay the amount manually. I did it on 03rd of april but bank has fake commitments, seems they have taken the "april fool" thing very seriously and trying to fool me. This incident messed up my all commitments and other loans as well and i got negative balance in my account and i am unable to have food properly as i don't have other source to get the money. They have deducted the amount against the credit card and due to which my other loan(Hdfc bank) got bounced back and they are asking for late payment fees for this. I have spent more than 150 rs on call only for the same. And according to them "amount will be credited in my account within 3 working days" "due to "holidays" which started itself from 8th april but request was made on 3rd april. If bank has 24/7 services, they should have a dedicated team to resolve any issues at anytime. Thanks for ruining my week and for the fake commitments. Was this information helpful? | |||||
HDFC Bank customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Customer,
I'll require a couple of details from your end to check this charges and assist you with the same. Request you to write to [protected]@hdfcbank.com along with your card details, charges details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.
-Anay
HDFC Bank Assistance
I'll require a couple of details from your end to check this charges and assist you with the same. Request you to write to [protected]@hdfcbank.com along with your card details, charges details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.
-Anay
HDFC Bank Assistance
58%
Complaints
32728
Pending
0
Resolved
18405
View all 32728 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.
Regards,
Team HDFC Home Loans