[Resolved] HDFC Bank — Billdesk Qr.[protected]@hdfcbank - Complaint about Bill payment to wbsedcl

[Resolved] HDFC Bank — Billdesk Qr.[protected]@hdfcbank - Complaint about Bill payment to wbsedcl

S subhasis007 from Delhi, Delhi Sep 28, 2021 Oct 3, 2021 This thread was updated on Oct 3, 2021

I have made a payment of Rs.1368.00 via Google pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of Jul'21-Sep'21 against the consumer ID[protected] on 10th July 2021, but wbsedcl has not yet received the payment although the amount has been debited from my account. Accnt No. [protected]@okicici debited with Rs.1368.00 on 10th July 2021. UPI transaction ID[protected] Google transaction ID - CICAgODskdyKBg Also I've attached the payment screenshot with the complaint. Please find the attachment. Kindly investigate the issue as soon as possible and do the needful to refund the amount. Account details: Account Name - SUBHASIS DEBNATH UPI Id - [protected]@okicici Further any details feel free to contact by email or phone number. Email - [protected]@gmail.com Phone - [protected] Regards, Subhasis Debnath +1 photos Was this information helpful? No (0) Yes (1)
Nov 5, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 03, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience. We request you to take up the request with the specified Bank / concerned bank from where the UPI transaction has been initiated. The concerned bank in turn will take up the request internally from their end with the corresponding unit of our bank. Thereby, we request you to liaise with your initiating bank highlighting the issue for further action from their end. -Anay HDFC Bank Customer Assistance
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