[Resolved]  HDFC Bank — Bounced Cheques Not Received

Dear Sir,

I hold a current account with HDFC Bank and the details are as follows:
Account No: [protected]
Customer ID: 75780882
IFSC: HDFC0001053
Beneficiary Name: ATUL CHEMICALS

I had deposited three cheques in the months of March and May 2021 and the details of the cheques are as follows:
Party Name: Ganesh Foundry Pvt Ltd
Cheque No: 101252 Amount: Rs 384, 267 Bounced On: 16/03/2021
Cheque No: 101253 Amount: Rs 384, 267 Bounced On: 28/05/2021
Cheque No: 101254 Amount: Rs 384, 268 Bounced On: 28/05/2021

These cheques had bounced due to Funds Insufficient. Now, I want to lodge Section 138 against this company as the cheques have bounced. But till date I have not received the cheques. When I contact the home branch, they told me to contact the branch in which it is deposited. And when contacted the depositing branch, they are telling me that they have already couriered the same. I am facing heavy monetary losses due to the same as it has been 3 months already and there is no update about the cheques. If the same continues, I will have to take action against the bank and recover the losses faced by me due to the same.

Thanks & Regards
Karan Agrawal
+[protected]
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Sep 10, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2021
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before August 12, 2021 with an update. Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

-Zubin
HDFC Bank Customer Assistance
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