[Resolved]  HDFC Bank — Cancellation of restructure EMI credit card

Hi Team,

I'm Avinash from Karnataka. My request with regards to HDFC bank credit card payment. Since 3 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

Credit card no : last 4 digit 5004
contact no : [protected]
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Dec 29, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Nov 26, 2021
Updated by avinashk2508
Hi Team,

I'm Avinash from Karnataka. My request with regards to HDFC bank credit card payment. Since 3 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

Credit card no : last 4 digit 5004
contact no : [protected]
Verified Support
Nov 27, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi Team,

I'm N.v.v.v.prasad from Andhra pradesh. My request with regards to HDFC bank credit card payment. Since 3 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

Credit card no : last 4 digit 3133
Am writing this because, am not able to use my card for transaction, while I contacted customer care, they told that restructuring is on process, so kindly do the needful on using card.

Card no ending : 0975

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