[Resolved]  HDFC Bank — Cash not refunded

I had tried booking a flight using my hdfc card and in the process the bank page said that the transaction was cancelled but the money was taken from my account. I raised a complaint with hdfc customer care and they promised me that the cash will be refunded in 7 working days. It’s been over a month now and everytime I call them they just keep extending the number of days for the money to be refunded.
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Jul 25, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2022
HDFC Bank Customer Care's response
"Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance "
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